Introduction
At Joyce Bonelli® Cosmetiques, we respect the privacy of our users and recognize the importance of protecting your personal information. This privacy policy outlines how we collect, use, and protect your personal information when you visit our website joycebonelli.shop (the “Site”) or purchase our products and services.
Please read this privacy policy carefully to understand how we handle your personal data. By accessing or using our Site, registering an account, or purchasing products, you acknowledge that you have read and understood this privacy policy. If you do not agree with any term in this policy, please do not use our Site or purchase our products.
What Information Do We Collect?
Information You Provide Directly to Us
When you visit our Site, purchase our products, register for an account, participate in surveys, contests or promotions, sign up for our newsletter, submit a message through our contact form, or communicate with us via third party social media sites, you may choose to voluntarily provide us with certain information that can be used to identify or contact you (“Personal Information”) such as:
- Contact details – such as your name, email address, postal address, phone number
- Account information – such as your username, password, preferences and purchase history
- Demographic information – such as your age, gender, ethnicity, income, education level, employment status
- Payment information – such as credit/debit card details and billing address when making a purchase
- Marketing preferences – your preferences for receiving our marketing emails and newsletters
- Correspondence – information you provide when you contact us with questions, feedback, testimonials or other requests
Information Automatically Collected from Your Use of Our Site
When you visit or interact with our Site, we may automatically collect certain information via cookies, web beacons, and other technologies, including:
- Log data – information about your use of our Site, such as IP address, access dates and times, pages viewed, links clicked, files downloaded, referring website, browser type and version, time zone, device type, and operating system.
- Device data – information about the computer or mobile device you use to access our Site, such as unique device identifiers, mobile network data, and configuration details.
- Location data – your device’s geographic location while interacting with our Site, if you have location services enabled. This may include GPS, Wi-Fi triangulation, and cell tower data.
- Usage data – aggregated and/or de-identified data about how you interact with our Site and marketing campaigns.
Information Collected from Other Sources
We may receive additional information about you from other sources and combine or link it with information we have about you. For example:
- Social media – if you interact with our social media accounts or pages, we may access your basic social media profile information consistent with your settings and permissions.
- Third party partners – we may receive information about you from third party partners, such as marketing and analytics providers.
- Publicly available sources – we may collect information from publicly available sources like public databases or open government records.
How Do We Use Your Information?
We use your personal information to:
- Process your orders – manage payments, verify billing addresses, process refunds, and comply with tax regulations.
- Respond to your requests or inquiries – communicate with you about your account, purchases, technical issues, and customer service requests.
- Administer contests or promotions – manage contest entries or eligibility, notify winners, and ship prizes or rewards.
- Personalize your experience – customize the content and shopping experience on our Site. Show you products and offers tailored to your interests.
- Improve our products and services – monitor and analyze usage data, such as popular products, site interactions, sources of traffic, marketing campaign effectiveness. Use this data to improve the Site’s functions and your overall experience.
- Market and advertise our products – inform you about new products, special offers, and promotions. Administer loyalty programs and send product recommendations or updates.
- Protect our operations – detect, prevent and respond to fraud, intellectual property infringement, violations of our Terms of Use, spam or other unwanted communications, crimes and harm.
- Comply with legal obligations – enforce our agreements, terms and policies. Protect our legal rights and the rights of others.
We only process your personal information for the purposes stated in this policy or otherwise disclosed at the time of collection. We will not use your data beyond what is necessary for those purposes.
How Do We Share Your Information?
We will not sell or rent your personal information to third parties without your explicit consent.
We may share your information with:
- Service providers and partners – third parties that assist us in operating our Site, conducting our business, or providing and personalizing our services to you. For example, companies that help process payments, fulfill orders, provide technical support, deliver emails or ads, analyze data, conduct surveys, process reviews, scores or ratings. These companies are authorized to use your personal information only as necessary to provide these services to us.
- Affiliated businesses – our affiliate and subsidiary companies that provide products or services jointly offered, endorsed, or sponsored through us or through joint marketing agreements. We require affiliates to keep your personal information confidential and use it only for authorized purposes.
- Sponsors or other third parties offering contests, sweepstakes or promotions – we may provide your contact details to the sponsor and share information about whether you entered, your entries, or whether you won, received or redeemed a prize with a sponsor or other third party offering a contest, sweepstakes or promotion through us.
- In the event of mergers, acquisitions, or sale of company assets – your information may be transferred to a third party if we undergo a merger, acquisition, bankruptcy or sale of some or all of our assets. You will be notified if this occurs and given an opportunity to opt-out.
- To comply with legal requirements – we may disclose your information if required or permitted by law, such as responding to a subpoena or court order, complying with an investigation by law enforcement or other government agency.
- To protect legal rights – we may share your information when we believe it necessary to investigate, prevent or respond to illegal activities, suspected fraud, safety of person or property, violation of policies, applicable law or to defend our legal rights; or to exercise or protect the rights and safety of Joyce Bonelli® Cosmetiques, our employees, users or others.
Other than the cases outlined above, we will not share your personal information with any other third parties without your consent.
How Do We Protect Your Information?
We take reasonable administrative, technical and physical safeguards to protect the confidentiality and security of your personal information against loss, theft and unauthorized access, use, modification or disclosure. Measures include:
- Encrypting sensitive financial information transmitted through our Site.
- Restricting access to your personal information only to authorized employees or partners who need to use the information to fulfill the purposes stated in this policy. Employees and partners are trained on privacy and security procedures.
- Maintaining physical, electronic and procedural safeguards such as access controls, vulnerability scans, and firewalls to protect our systems and data centers from unauthorized access, breach or compromise.
While we strive to protect your personal information, no method of transmission over the Internet or data storage can be guaranteed 100% secure. If you have any questions about the security of our Site, please contact us.
Your Choices and Rights
You have certain choices available to you when it comes to your personal information:
- Opt-out of marketing communications – Follow the unsubscribe instructions in any marketing email or newsletter you receive from us to stop receiving further communications. You can also contact us to opt-out.
- Access your information – Submit a written request to access the personal information we hold about you. We will respond within 30 days, subject to limited exceptions. If access is denied, we will explain why.
- Correct your information – Submit a written request to correct any outdated or incorrect personal information we have about you. We will respond within 30 days.
- Delete your information – Submit a written request to delete your personal information from our databases. We will confirm your deletion request within 30 days, subject to limited exceptions permitted by law, such as retaining transaction records, complying with legal obligations, or enforcing our agreements.
- Object to processing – Submit a written objection if you feel we should no longer be processing your personal information. We will respond within 30 days. You may object to processing based on legitimate interests, direct marketing, or processing for research or statistics. Please explain your specific reasons for objection.
- Transfer your information – Submit a written request for a copy of your personal information in a common electronic format. We will respond within 30 days, subject to limited exceptions.
Please direct any of the written requests above to our contact details provided at the end of this policy. We may request proof of your identity before taking further action on your request.
You may also contact us to update or correct your personal information if it changes or if you believe it is inaccurate or incomplete.
Use by Minors
Our Site is not directed to individuals under the age of eighteen (18), and we do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal information without parental consent, we will take steps to delete such information. If you are a parent or guardian and believe your minor child has submitted personal information to us, please contact us.
Cookies and Tracking Technologies
We and our service providers use technologies like cookies, web beacons, tags, scripts, Local Shared Objects (Flash cookies), and tracking URLs to automatically collect information from your devices as you interact with our Site and emails. We use this information to operate, maintain, and provide features and functionality of our Site, personalize content and advertisements, monitor Site analytics, enable functionality to share content on social media platforms, store your preferences such as language, enable remarketing or retargeting of ads, and monitor user movements around our Site.
You can control cookie settings in your internet browser settings and by deleting cookies already stored on your device. Opting out of interest-based advertising does not stop the display of all advertisements, but means ads may not be targeted to your interests or usage patterns. Please refer to your browser’s help documentation for more information on cookie controls and management.
Third Party Websites and Advertisers
Our Site may contain links to other websites not operated or controlled by Joyce Bonelli® Cosmetiques. These third party websites may collect data or solicit personal information from you which we do not control. We are not responsible for the privacy practices or content of third party websites. Please read the privacy policies of any third party website before providing them with your information.
Third party advertising networks and website analysis firms may use cookies, web beacons, SDKs, tracking pixels and other technologies to collect or receive information from our Site and elsewhere on the internet and use that information to provide measurement services and target ads. They may collect information about your use of our Site and other websites including your device’s IP address, browsing behavior, device type, operating system, location, referring/exit pages, date/timestamp, time spent on pages, ads viewed, ads clicked, and conversion actions taken.
Our Site currently utilizes Google Analytics and Facebook Pixel to collect and analyze usage data. These services collect data anonymously in the aggregate. We do not share any identifiable personal information with advertising networks or website analysis firms. You may opt-out of online behavioral ads from companies who participate in the Digital Advertising Alliance Consumer Choice Tool or the Network Advertising Initiative by visiting their opt-out pages.
Changes to the Privacy Policy
We reserve the right to amend this privacy policy at any time to keep it up to date with legal requirements and the way we operate our business. Please check this page periodically for updates. If we make any substantial changes to the way we collect, use or share your personal information, we will notify you by posting a prominent notice on our Site or sending you an email. Your continued use of our Site or purchase of our products after any changes or notifications signifies your acceptance of the updates to our terms.
International Data Transfers
We are a global company headquartered in the United States. The information we collect from you may be transferred to, used, processed and stored in the United States or in other countries where we or our service providers maintain facilities. Please be aware that the privacy protections and rights granted to you under applicable laws may not be available or may be limited when your personal information is processed in other countries. By using our Site and services or providing us with your information, you acknowledge that your personal information may be transferred globally.
We will protect the privacy and security of personal information that is transferred in accordance with this privacy policy and applicable privacy laws including utilizing data transfer agreements and clauses approved for international transfers. If you have questions about how we handle international transfers, please contact us.
Contact Us
If you have any questions about our privacy practices or handling of your personal information, please contact our Data Protection Officer at:
Joyce Bonelli® Cosmetiques
Attn: Legal/Privacy
123 Main St, Anytown, USA 12345
Email: [email protected]
Phone: 123-456-7890
We will respond to all requests, inquiries or concerns within 30 days.
This privacy policy was last updated on March 1, 2023.